Your IT Department,On-Demand
English & Japanese IT support for Tokyo businessesProfessional IT support for small businesses in Tokyo.
English & Japanese speaking. Available when you need us.
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Trusted by leading businesses across Tokyo
20+
Years Experience
100+
Happy Clients
24/7
Support Available
8 Areas of Expertise
From IT support to AI integration, we've got your technology needs covered
IT Peace of Mind
Monthly retainer service for ongoing IT support. Predictable costs, priority response, and proactive maintenance.
Emergency Rescue
When disaster strikes, we're here. Rapid response for critical IT emergencies. Get back to business fast.
IT Project
Fixed-price packages for specific IT projects. Office moves, system upgrades, new employee setups.
Project Management
End-to-end management for your technology initiatives
Simple, Transparent Pricing
Three ways to work with us. All plans include bilingual support.
Monthly Support
Ongoing IT management with predictable monthly costs
From ¥50,000/mo
Best for:
Companies wanting peace of mind
Includes:
- Proactive monitoring
- Monthly maintenance
- Priority support
- Dedicated account manager
Project-Based
One-time IT projects with fixed scope and pricing
From ¥300,000
Best for:
Specific IT needs or upgrades
Includes:
- Fixed timeline
- No surprise costs
- Training included
- 30-day warranty
What Our Clients Say
Real results from real businesses across Tokyo
“PreppyNet saved our hotel during a critical system failure. Their team arrived within 2 hours on a Sunday and had us operational before Monday's guests arrived. Their bilingual skills were essential for coordinating with our mixed staff.”
Brad Thompson
General Manager, Boutique Hotel Kyoto
“When we expanded from 1 to 3 locations, PreppyNet designed and implemented our entire IT infrastructure. The cloud kitchen setup they created has been flawless. Best IT investment we've made.”
Ahmed Hassan
CEO, Falafel Brothers
“After years of IT headaches, PreppyNet brought peace of mind. Our monthly retainer covers everything - from fixing staff computers to upgrading our POS systems. They even helped us through the COVID digital transformation.”
James O'Brien
Owner, What the Dickens! Pub
“PreppyNet migrated our entire company to Office 365 seamlessly. Zero downtime, clear communication, and training for our team. They made a complex project feel simple.”
Yuki Tanaka
COO, Design Agency Tokyo
“We needed a partner who understood both startup speed and enterprise security. PreppyNet delivered both. They've become our trusted technology advisor as we scale.”
Sarah Chen
CTO, FinTech Startup
“PreppyNet doesn't just fix problems - they prevent them. Their proactive monitoring caught a potential data loss situation before it became a crisis. Worth every yen of our retainer.”
Kenji Yamamoto
President, Import/Export Company
24/7 Infrastructure
Network Solutions
Expert Support
Cloud Solutions
About PreppyNet
With over 20 years of combined IT experience, including managing technology for major retail chains like Tower Records Japan, PreppyNet brings enterprise-level expertise to small businesses. We understand the unique challenges of running a business in Tokyo and provide reliable, bilingual IT support that lets you focus on what you do best.
Ready to Transform Your IT?
Choose the best way to connect with us
Schedule Consultation
30-minute free consultation to discuss your IT needs
Contact on LINE
Message us directly on LINE for quick responses
Ready to Get Started?
Let's discuss how we can solve your IT challenges.